Sunday, May 8, 2016

Workbench for Salesforce admin

"Workbench" has been famous for quite sometimes for Salesforce developer, but it is also very useful for Salesforce admin. It's an awesome tool, cloud based, so no need to install anything in your desktop and can be use from anywhere with internet connection. So, why use Workbench?
  • Eyeball object and field (characteristics, limits) to understand objects and fields and their relationships 
  • To get metadata components information, such as: report, flow, etc.
  • To see current session information 
  • Quickly query and extract data from Salesforce 
  • Insert, delete, update, upsert, delete single records or .CSV files into Salesforce
  • Deploy metadata changes (instead of using Migration Toolkit)
  • Retrieve metadata package
  • Explore REST resources (to see what information can be programatically extracted / inserted via an API
  • Enter Apex code to be executed as an anonymous
  • Password Management
  • It's free (although no support from Salesforce)
  • Do all of the above in the one place!

How to start using it?
Easy, go to and log in to your sandbox (or production org if you know what you do, caution this is a very powerful tool).

Use case
I would like to quickly sneak through all the fields available for a record, remember report do not support all object or all fields, so we can utilize Workbench for this purpose.
Make sure you have login to Salesforce, click new tab from web browser and paste following in the URL:
change with the valid Record Id

Few other use cases to utilize Workbench for admin:

To start doing any of the above, here are the relevant documentation links:

For complete documentation -

Type: 3rd Party App

Paid/Free: Free

Publisher: n/a


Version: n/a

Blog last updated: 8 May 2016

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